Privacy Policy

Privacy Policy

Effective Date: [01/01/2023]

We follow  Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) 

Introduction

Broadbeach Osteopathy Australia (referred to as "we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website or engage with our clinic's services.

Information We Collect

1. Personal Information: We may collect personal information, including but not limited to your name, contact information, medical history, and health-related data when you engage with our services.

How We Use Your Information

We may use your personal information for the following purposes:

1. To provide you with osteopathic services and treatment.
2. To communicate with you about appointments, updates, and healthcare-related information.
3. To improve our website and services.
4. To comply with legal and regulatory requirements.

Disclosure of Your Information

We may share your information with third parties under the following circumstances:

1. With your consent.
2. To comply with legal obligations.
3. To third-party service providers who assist in delivering our services.
4. In case of a merger, acquisition, or sale of our business assets.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure.

Your Rights

You have the right to access, correct, or delete your personal information. You may also withdraw your consent for data processing at any time. To exercise these rights or inquire about your data, please contact us using the information provided below.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us (see contact details page).

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy periodically. We will notify you of any significant changes by posting the updated policy on our website.

This site is owned and operated by Broadbeach Osteopathy. Your privacy on the Internet is of the utmost importance to us. At Broadbeach Osteopathy, we want to make your experience online satisfying and safe.

Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

Broadbeach Osteopathy gathers two types of information about users:

Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive further information about our products or services. Under no circumstances does Broadbeach Osteopathy divulge any information about an individual user to a third party.

Information Broadbeach Osteopathy gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to readers' needs. Under no circumstances does Broadbeach Osteopathy divulge any information about an individual user to a third party.

Broadbeach Osteopathy Gathers User Information In The Following Processes:

We offer the following free services, which require some type of voluntary submission of personal information by users:

1. "Get a Quote" form submission

Our users can choose to enter their details to receive further information relating to getting pricing on our products or services. The information gathered from this form is used for identifying users needs and to provide contact information for further communication about our products and services as specifically requested.

2. "Contact Us" form submission

Our users can choose to request further information or ask questions directly from our online enquiry form. The information gathered from users will be used to make contact with these clients to provide answers to their questions and not for any other purpose.

Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

Broadbeach Osteopathy tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Broadbeach Osteopathy does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).

We use tracking information to determine which areas of our sites users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Broadbeach Osteopathy uses cookies to track user traffic patterns (as described above).

You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to participate actively in message boards, forums, polling and surveys.

Broadbeach Osteopathy uses any information voluntarily given by our users to enhance their experience in our network of sites, make contact via phone or email to provide information requested by users, provide interactive or personalised elements on the sites or to better prepare future content based on the interests of our users.

As stated above, we use information that users voluntarily provide in order to send out personalised quotes or make contact with users who have questions or need further advice or information. Broadbeach Osteopathy never shares personal information with any third parties, including advertisers, sponsors or partners.

Because we don't track the usage patterns of individual users, an advertiser or sponsor will never know that a specific user clicked their ad. We will not disclose any information about any individual user except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

Broadbeach Osteopathy uses the above-described information to tailor our content to suit your needs and provide information that has been requested by users. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

We give users options wherever necessary and practical. Such choices include:

Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users.

Contact vie email or phone to request the deletion of any correspondence or personal information.

By using this site, you consent to the collection and use of this information by Broadbeach Osteopathy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.